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Welcome to Beyond Warranty
What is Beyond Warranty?
Beyond Warranty
is an on-line, complete warranty management application designed for ESP and OEM programs where claims are initiated by the
dealer or service provider (examples: HVAC, Depot Service, etc...) but can also be used by the more traditional administrator's
call center designed program.
Beyond Warranty is owned and operated by McCusker & Company LLC of Leawood, Kansas and is the latest addition to our offerings
of online tools for the administration and service industries. McCusker & Company introduced Machine Buddy last year to
rave reviews, Machine Buddy is an online dispatch / service call system designed for
call center use to create, track and complete service events between administrator's (and others) and a large variety
of contracted nationwide service providers.
McCusker & Company offers fully insured extended service warranty
programs underwritten by the nation's largest commercial bank as well as call center/ help desk services, on-site and
depot service solutions and experienced warranty forensic analyst and consultants with legal training to assist with your
projects or disputes.
We have designed this website application to fully manage your extended warranty service
contracts from beginning to end. Our nearly paper-less on-line process brings a new age to the ESP and OEM Warranty industry.
Contract sales are recorded online ensuring proper data collection. Claims are initiated, entitlement is verified, charges
on claims and billing are controlled by pre-approved rates, pre-defined manufacturer warranty tables, covered items and by
the terms and condition rules. Price Books, administration agreements, servicer agreements and terms and conditions documents
are all stored online and available for review at anytime.
Through Beyond Warranty's Dealer Control Panel,
all records, rates, locations, brand availability and service abilities are all tracked and available as needed. Complete
statistic's are automatically updated and displayed online in real-time.
Bring order to your program and improve
your data collection while streamlining your work flow and improving your bottom-line, all with Beyond Warranty. Each installation
is customized to your needs and hosted on our servers for dependability and 24/7 access from the world wide web. Access to
Beyond Warranty is leased to company's based on either a per contract basis or a per transaction basis depending on volume.
Contact us today to improve your tomorrow, and your bottom line. Email us for complete details or contact us at 1-800-734-0819.
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